Bluebird Floral Design LLC Return Policy

Flower Order Cancellation Policy
Flower orders may be cancelled with a minimum 72 hours notice in advance of order delivery date.

Flower orders may be cancelled within 48 hours of being place and you will receive a full refund. However, orders that are within the 72 hr delivery date are not eligible for a refund.

Delivery Failure

If you order flowers and your gift recipient does not accept delivery, Bluebird Floral Design LLC will not provide a refund and cannot be held liable for the recipient’s rejection of the delivery. If we are unable to substantiate your claim, we reserve the right to reject that claim.

Once flowers leave our studio or delivery vehicle, Bluebird Floral Design LLC is not responsible for damage incurred including mishandling, transit issues, inclement weather, etc. If you are dissatisfied with the arrangement for any reason within 48 hours of delivery give us a call and we will fix it.  After 48 hours refunds and replacements will not be offered.

For Boulder, Colorado returns please call us at 720-689-3498

For Minneapolis, MN returns please call us at 612-568-2090

Flower and Vase Substitutions
Bluebird Floral Design LLC reserves the right to substitute similar flowers and vases if the flowers received are poor quality for your order. We will offer a flower design in the same color scheme with an equal value of flowers from the original design.